Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: July 2, 2025
Last Updated: August 5, 2025

Globa Brands LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, applications, and SMS communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and other details you provide when creating an account or interacting with our services.

  • Service Information: Call summaries, appointment details, and related service data generated by your use of our AI call assistant.

  • Technical Data: IP address, browser type, operating system, and usage activity on our platform.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.

  • Send SMS notifications containing call summaries, appointment details, and follow‑up actions.

  • Communicate with you regarding your account, services, and customer support.

  • Comply with legal and regulatory requirements.

3. SMS Communications and Consent

By providing your phone number, you consent to receive SMS messages from Globa Brands LLC related solely to service updates, call summaries, and customer care. Standard message and data rates may apply. You can opt out at any time by replying STOP to any message.

4. How We Share Your Information

We do not sell your personal information. We may share it only:

  • With service providers who assist in delivering our services (e.g., SMS carriers, hosting providers).

  • As required by law or to protect our rights and safety.

  • With your explicit consent in specific circumstances.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Withdraw your consent for SMS communications.

  • Request a copy of the data we hold about you.

8. Third‑Party Links

Our website or communications may contain links to third‑party sites. We are not responsible for the privacy practices of those third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Globa Brands LLC
Email: support@ottocalls.com
Website: https://ottocalls.com

Effective Date: July 2, 2025
Last Updated: August 5, 2025

Globa Brands LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, applications, and SMS communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and other details you provide when creating an account or interacting with our services.

  • Service Information: Call summaries, appointment details, and related service data generated by your use of our AI call assistant.

  • Technical Data: IP address, browser type, operating system, and usage activity on our platform.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.

  • Send SMS notifications containing call summaries, appointment details, and follow‑up actions.

  • Communicate with you regarding your account, services, and customer support.

  • Comply with legal and regulatory requirements.

3. SMS Communications and Consent

By providing your phone number, you consent to receive SMS messages from Globa Brands LLC related solely to service updates, call summaries, and customer care. Standard message and data rates may apply. You can opt out at any time by replying STOP to any message.

4. How We Share Your Information

We do not sell your personal information. We may share it only:

  • With service providers who assist in delivering our services (e.g., SMS carriers, hosting providers).

  • As required by law or to protect our rights and safety.

  • With your explicit consent in specific circumstances.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Withdraw your consent for SMS communications.

  • Request a copy of the data we hold about you.

8. Third‑Party Links

Our website or communications may contain links to third‑party sites. We are not responsible for the privacy practices of those third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Globa Brands LLC
Email: support@ottocalls.com
Website: https://ottocalls.com